Terms of Service

Welcome to Zeenora Jewels. These Terms of Service govern your use of our website, www.zeenorajewels.com, and your purchase of products from us.

By accessing or using our website, you agree to be bound by these Terms of Service. If you do not agree with these terms, please do not use our website.

1. About Zeenora Jewels

Zeenora Jewels is an online jewelry business based in Karachi, Pakistan.

Business Name: Zeenora Jewels
Website: www.zeenorajewels.com
Email: zeenorajewels@gmail.com
Phone: +92 3102551414
Address: Karachi, Pakistan

2. Use of Our Website

You agree to use our website only for lawful purposes.

You must not:

• Use the website for fraudulent or unlawful activities.

• Attempt to gain unauthorized access to our website or systems.

• Interfere with the operation or security of the website.

• Copy, reproduce, modify, or distribute our website content without permission.

• Use our website or content in a way that could damage Zeenora Jewels or its reputation.

3. Product Information

We make reasonable efforts to ensure that product descriptions, photographs, prices, materials, colors, sizes, and other product information are accurate.

However, slight differences may occur due to photography, lighting, screen settings, manufacturing variations, or the nature of the materials used.

We reserve the right to correct errors, update product information, or change product availability at any time without prior notice.

4. Product Availability

All products are subject to availability.

We reserve the right to discontinue products, limit quantities, or refuse an order where necessary.

If an item you ordered becomes unavailable after your purchase, we will contact you and provide an appropriate resolution, which may include a refund.

5. Pricing and Payments

All prices displayed on our website are subject to change without prior notice.

We reserve the right to correct pricing errors. If an incorrect price has been displayed and you have placed an order at that price, we may contact you before processing the order.

Orders are subject to successful payment confirmation.

6. Orders

When you place an order, you are making an offer to purchase the selected products.

An order confirmation does not necessarily mean that the order has been accepted. We reserve the right to cancel or refuse an order in circumstances including:

• Product unavailability

• Incorrect pricing or product information

• Payment issues

• Suspected fraudulent activity

• Incorrect or incomplete customer information

• Delivery limitations

If we cancel an order after payment has been received, we will provide an applicable refund.

7. Shipping and Delivery

We aim to process and dispatch orders within the timeframe communicated on our website or during checkout.

Delivery times may vary depending on the destination, courier service, weather, holidays, unforeseen circumstances, and other factors outside our control.

Zeenora Jewels is not responsible for delays caused by third-party shipping providers or circumstances beyond our reasonable control.

Customers are responsible for providing accurate shipping information when placing an order.

8. Returns and Refunds

Returns and refunds are governed by our Return & Refund Policy.

By purchasing from Zeenora Jewels, you agree to comply with the applicable return and refund conditions.

9. Intellectual Property

All content on the Zeenora Jewels website, including but not limited to:

• Logos

• Brand names

• Product photographs

• Images

• Graphics

• Text

• Product descriptions

• Website design

• Videos

• Other original materials

is owned by or licensed to Zeenora Jewels and is protected by applicable intellectual property laws.

You may not reproduce, copy, modify, publish, distribute, sell, or commercially exploit our content without our prior written permission.

10. User Content

If you submit reviews, photographs, comments, feedback, or other content to Zeenora Jewels, you agree that the content must not:

• Be unlawful, abusive, threatening, defamatory, or misleading.

• Infringe another person's intellectual property or privacy rights.

• Contain malicious software or harmful material.

• Contain inappropriate or fraudulent information.

By submitting content, you grant Zeenora Jewels permission to use, reproduce, display, and publish that content for legitimate business and marketing purposes, where permitted by applicable law.

11. Third-Party Services and Links

Our website may contain links to third-party websites or services.

These third-party services are not controlled by Zeenora Jewels. We are not responsible for their content, availability, security, or privacy practices.

Your use of third-party services may be subject to their own terms and policies.

12. Disclaimer

To the extent permitted by applicable law, Zeenora Jewels provides the website and its content on an "as available" basis.

We do not guarantee that:

• The website will always be available or uninterrupted.

• The website will be completely free of errors.

• All information will always be current or accurate.

• The website will be free from viruses or other harmful components.

Nothing in these Terms of Service excludes or limits any rights or protections that cannot legally be excluded or limited under applicable law.

13. Limitation of Liability

To the maximum extent permitted by applicable law, Zeenora Jewels will not be liable for indirect, incidental, special, or consequential losses arising from your use of our website or products, except where such liability cannot legally be excluded.

Our liability for a particular purchase will be subject to applicable law and the circumstances of the claim.

14. Indemnification

You agree to indemnify and hold Zeenora Jewels, its owners, employees, and service providers harmless from claims, losses, liabilities, damages, and expenses arising from your unlawful use of the website, violation of these Terms, or infringement of another party's rights.

15. Privacy

Your use of our website is also subject to our Privacy Policy, which explains how we collect, use, and protect personal information.

16. Changes to These Terms

We may update or modify these Terms of Service from time to time.

Any changes will be posted on this page with an updated Last Updated date. Your continued use of the website after changes are posted means that you accept the updated terms.

17. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the applicable laws of Pakistan.

Any disputes arising in connection with these Terms or your use of the website shall be subject to the applicable courts and legal procedures in Pakistan.

18. Contact Us

If you have questions regarding these Terms of Service, please contact us:

Zeenora Jewels
Website: www.zeenorajewels.com
Email: zeenorajewels@gmail.com
Phone: +92 3102551414
Address: Karachi, Pakistan

By using www.zeenorajewels.com, you acknowledge that you have read, understood, and agreed to these Terms of Service.